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e-CRM |
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e-Business Strategic Purposes
e-CRM (electronic Customer Relationship Management) can help you keep track of
every move of your suspects, prospects, new customers, existing customers, and even
old or ex-customers. The system also serves as "Customer Relationship Tools" or
"Customer Stickiness Tools" for boosting your sales volume.
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e-Business Benefits
- Allow you to learn more about your customer behavior.
- Allow you to deploy the right marketing strategies to the right groups of customers.
- Increase your sales volume and reduce your marketing costs by encouraging your existing customers to repeat purchases.
- Foresee and prevent problems from happening to your customers, and allow you to tackle problems right to the point once they occur.
- Help you transform suspects to prospects, and from prospects to new customers by ability to identify what their specific needs are.
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| e - C R M S t r a t e g i e s |
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| C-Evolution |
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E-Activities Management |
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| Suspects |
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Target |
| e-Mailing List > Segmentation > Direct e-Mail |
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| Prospects |
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Acqire |
| Information Sent > Demo > Trial > Negotiation |
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| Customers |
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Retain ==> Relationship |
| Welcome e-mail > Follow-up > Make them feel valued |
| Buy one > Buy more > Repeat order > Tell their friends |
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Hi-Li e-Business Functions
- Allow you to identify your target groups and establish their database.
- Enable you to analyze customer needs and behavior.
- Enable you to deploy specific marketing strategies or mass customized strategies to specific groups of customers.
- Allow you to use an automatic mailing list system.
- Allow you to transfer data to your back-office management system.
- Allow you to add and edit your customer and transaction database.
- Allow you to make a direct connectivity with your e-commerce system.
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e-CRM Demo Sites
If you would like to learn more how our e-CRM system works,
please click here to see a Simple e-CRM Demo Site.
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| Prices (USD) |
| Pack |
Customers |
Products |
Needs/Transactions |
Setup Fee |
Monthly Fee |
| eCRM I |
500 |
500 |
20,000 |
550.- |
550.- |
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Payment & Installation Conditions
- The above price does not include VAT.
- 2. The Customers are the highest numbers of customer records allowed.
- 3. The Needs/Transactions are the highest numbers of all customers' needs and transactions allowed to be stored on eComBotB2B database.
- The eCRM I comes with one E2 economy host.
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